Total Quality Management in Education (Paperback) (ISBN-13: 9780749437961)

This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.

Author: Edward Sallis
ISBN-10: 0749437960
ISBN-13: 9780749437961
Publisher: Taylor & Francis Group
Language: English
Published: 05/01/2002
Pages: 180
Format: Paperback
Weight: 0.60lbs
Size: 9.10h x 5.90w x 0.50d